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COVID-19 Procedures &

Frequently Asked Questions

Traditional Chinese Medicine Acupuncture is a regulated health service and as such you are able to attend these medical appointments. We remain diligent with all safety precautions and cleaning protocols to ensure CCF Acupuncture clinic is a safe place for all.

Clinic Procedure

As per directives from the Ontario Ministry of Health and the College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario (CTCMPAO), the following procedures have been put in place to ensure the safety of CCF Acupuncture Clinic & patients.

  1. Clinical contact surfaces are cleaned and disinfected between each patient visit.
  2. Frequently touched surfaces are cleaned and disinfected often throughout the day.
  3. Hand sanitizer is used frequently and provided for patient use when entering and exiting the clinic.
  4. PPE consisting of surgical mask and gloves will be worn by your practitioner.
  5. Patients are required to wear an approved face covering.
  6. When you book your appointment, you will be asked a number pre-screening questions and your appointment will be scheduled if you screen negative.
  7. Once you arrive at the clinic, you will be required to complete and sign a screening form and if you screen negative, your appointment will commence.
  8. If you screen positive, your appointment will be rescheduled.
  9. As always, this clinic is by appointment only.
  10. Please do not enter the clinic if you do not have an appointment.

What should I do if I feel sick?

Please do not come to the clinic if you are feeling ill. Call Catherine at 519-751-5109 and inform her you are unable to make your appointment. Also, ensure you follow the Ministry of Health guidelines.

Do you wear a shield?

A surgical mask will be worn along with gloves. As there is no risk of bodily fluid contact (as with a dental hygienist), a shield is not required and therefore not worn.

Can my spouse/family member wait for me inside the clinic?

In order to minimize unnecessary contact, it is recommended your spouse/family member wait in their vehicle.

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